FAQ
Ordering
Cleaning copper and brass.
To clean oxidised copper/brass mix some table salt and vinegar into a cloth and rub the mixture onto the piece that needs cleaning. When the copper is clean simply give it a rinse under the tap and dry off. Special waxes and cleaning solutions are also available online.
What if i haven't worn earrings in a while?
If you haven't worn earrings in a while or are used to wearing thinner ear wires please don't hesitate to get in touch and i can swap them out for you. I have several wires available from 0.6mm up.
Is Titanium as shiny as Sterling silver?
Please be aware that Titanium is a Grey silver tone and not a White silver tone like Sterling silver. It appears duller than sterling silver because of the grey tone.
Can I cancel my order?
I am able to cancel your order if i haven't packaged and sent it off yet. Please let me know as soon as possible if you need to cancel your order.
Shipping, Returns & Exchanges
Orders are posted Via Royal mail. There is the option to upgrade postage at check out.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know I have received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
I am no longer able to ship to EU countries due to regulation changes which are not financially viable for me to adhere to. I am sorry for the inconvenience. I am able to take US orders from my Etsy shop. Prices have been raised to include tariffs and fees.
Can i return an undamaged item/order?
Items need to be returned within 30 days of receiving them, Giving notice of intent to return within 14 days.
The buyer is responsible for the cost of return postage.
The cost of the item minus the original post and packaging will be refunded on return of undamaged goods.
Get in touch
Have questions about your order, or a general enquiry?









































